HBR Just Dropped a Report That Confirms What I’ve Been Seeing in the Trenches

84% of executives believe agentic AI will transform their business. Only 5% have defined success metrics for it.

Harvard Business Review Analytic Services just published their research on agentic AI—surveying 623 executives about expectations, readiness, and results. And honestly?

The findings mirror almost exactly what I see every day. We’ve deployed agentic AI across thousands of customers handling workflows for millions of users.

The gap between belief and execu…